OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
231 ratings and 127 comments received in the last 90 days.
09 April 2024
The delivery presentation and technical explanation by the Moir and Paul the Genius
09 April 2024
Extremely satisfied, excellent service given by Graeme Gibson.
04 April 2024
Everyone at Douglas Park Stirling were very helpful. Neil was excellent and my Easter Sunday gift was waiting for me and once everything had been signed I was taking out to the car where the expert took me though all aspects of the car.
04 April 2024
The service was very friendly and professional
04 April 2024
Brilliant customer service
30 March 2024
Both Moir & Gemma made us welcome and made sure the whole transaction went smoothly. Can't thank them enough - well done to you both.
26 March 2024
They really went the extra mile
26 March 2024
no complaints whatsoever - staff were very helpful
26 March 2024
seemless
19 April 2024
Friendly staff, good communication kept fully informed at each stage of the process.
17 April 2024
Always happy to help, car broke down and help me as much as they could
17 April 2024
I'm found myself in a position where I missed my MOT Duncan at service had me sorted and back on the road within a couple of hours.
17 April 2024
Service was great but my car wasn't cleaned at all, which was a shame!
17 April 2024
Always kept updated
17 April 2024
Friendly staff, kept me updated
16 April 2024
When my car was returned and I started it up the Engine Management warning light was on. I was told that it's due to a DPF sensor which now needs changed. This warning light was not on when I took the car in
16 April 2024
Pamela was very helpful keeping me informed with what was happening with my car
15 April 2024
Very good customer service
14 April 2024
Communications were good, service was excellent
13 April 2024
Yes it was good if you have a good salesman it makes your purchase a lot more easier